| Course
Description |
This course provides the foundation on which an implementor, administrator or operator will build more advanced skills. Students learn to use the IBM Tivoli Business Systems Manager console and Web console to manage and report on the availability of enterprise systems. Students learn to navigate and view resource information within a business system using IBM Tivoli Business Systems Manager's sophisticated views. Students learn to respond to Tivoli Business Systems Manager alerts by identifying, locating and taking ownership of system events. Students also learn to generate reports.
This is an instructor-led course. Hands-on activities are provided.
This course is a pre-requisite to IBM Tivoli Business Systems Manager for Administrators, IBM Tivoli Business Systems Manager for Implementors, and IBM Tivoli Business Systems Manager for zOS for Implementors.
|
| Objectives |
Describe IBM Tivoli Business Systems Manager including
such concepts as
 resource, resource hierarchy,
business system, events, alerts, and
propagation.
Perform basic operator tasks such as logging into the
IBM Tivoli Business
Systems Manager Console,
setting Critical Resource Lists and managing
workspaces.
Manage
IBM Tivoli Business Systems Manager resources by locating
resources and viewing resource properties
using the IBM Tivoli Business Systems
Manager Console and Web console.
Identify
availability problems by confirming IBM Tivoli Business
Systems
Manager server health, identifying
alerts, viewing events, and isolating root-
cause events.
Manage
the problem-determination workflow by taking and closing
ownership
of alerts, creating and managing
notes, and creating problem tickets.
Generate reports from real time and historical data
Monitor CICS files, CICS transactions, and OS/390 batch
processes.
Describe IBM Tivoli Business Systems Manager including
such concepts as
resource, resource hierarchy,
business system, events, alerts, and
propagation.
Perform basic operator tasks such as logging into the
IBM Tivoli Business
Systems Manager Console,
setting Critical Resource Lists and managing
workspaces.
Manage IBM Tivoli Business Systems Manager resources by
locating resources and viewing resource properties
using the IBM Tivoli Business Systems
Manager Console and Web console.
Identify availability problems by confirming IBM Tivoli
Business Systems
Manager server health, identifying
alerts, viewing events, and isolating root-
cause events.
Manage
the problem-determination workflow by taking and closing
ownership
of alerts, creating and managing
notes, and creating problem tickets.
Generate
reports from real time and historical data
Monitor
CICS files, CICS transactions, and OS/390 batch processes.
|
| Who
will benefit from the course? |
IBM
Tivoli Business Systems Manager Fundamentals is designed
for operators and personnel who intend to become an administrator
or implementor. A student in this course could be any
of the following:
IBM
Tivoli Business Systems Manager Administrator - Because
this course is a 
prerequisite
for the BM Tivoli Business Systems Manager for Administrator’s
course,
some students will be administrator-candidates learning
basics and
operator
skills.
IBM Tivoli Business Systems Manager Implementor - Because
this course is a
prerequisite for the IBM Tivoli
Business Systems Implementor course, some
students will be implementor-candidates
learning basics and operator skills.
Availability
Troubleshooter - Most students will use IBM Tivoli Business
Systems Manager to improve and manage the
process of identifying, isolating and
resolving availability issues for
enterprise systems they manage.
Availability
Decision-Maker - Some students will use IBM Tivoli Business
Systems Manager current and historical
data for such diverse jobs as managing support staff, analyzing the business
impact of system availability, determining availability trends, and planning
future systems growth.
|
| Course
Outline |
Unit 1: Introduction
to IBM Tivoli Business System Manager
Unit 2: Managing Resources using the
Tivoli Business Systems Manager Console and Web Console
Unit 3: Customizing the IBM Tivoli Business
Systems Manager Console
Unit 4: Identifying Availability Problems
Unit 5: Managing the Problem Determination
Workflow
Unit 6: Viewing IBM Tivoli Business Systems
Manager Console Reports and Documentation
Unit 7: Monitoring CICS Files, CICS Transactions,
and Batch Processes |
